IT Technician

  • Salary: £20k - £25k
  • Location: Warrington, United Kingdom
  • Job Status: Permanent
  • Industry: Information Technology
  • Job ID: J888459

 

 

 

 

IT Technician

 

 An award-winning and fast-growing financial services company, providing market leading corporate finance and working capital solutions to the largest blue-chip companies in the world.

 

 Our financial services are underpinned by a bespoke, market leading, FinTech portfolio which is developed and managed by a professional and experienced IT team, located in Daresbury/Warrington. Our development teams deliver secure enterprise applications for in-house users and external clients, using cutting edge technologies and techniques.

 

 As part of our continued growth, we are opening a dedicated Technology and Innovation Centre in Daresbury and are looking for an IT Technician to provide IT application support, helpdesk and infrastructure services. The work will include IT support for a move into a brand new additional office building. There will be an occasional need to travel to sites, so a driver’s licence is essential. We offer a competitive salary, excellent benefits, and the opportunity to be part of this North West success story.

 

 The Role

 

Answer and log incoming support calls/emails into the IT Management System.

 

Provide high quality Customer Service and Communication

 

Troubleshoot and resolve logged support issues, in an efficient manner.

 

Provide hands on software and hardware support

 

Meet response time and customer satisfaction targets

 

Support the configuration, maintenance and upgrading of a Microsoft Windows environment.

 

Work in line with ITIL best practices

 

 Skills & Knowledge Required

 

Windows 7,10

 

Anti-Virus & Security

 

Knowledge of MS Office & Office 365 desktop products

 

Experience of TCP/IP, DNS, DHCP, LAN, WAN, VOIP systems

 

Excellent communication and organisation skills

 

Recognised IT qualification such as NVQ.

 

 

25 days holiday, plus public holidays

 

a company pension scheme (contributions matched up to 10%)

 

private medical cover

 

life insurance

 

Please send your application to our retained consultant Leo Sewell (Dilectus Recruitment); click to apply.

 

__________________________________

 

20-25k, Warrington, leo@dilectusrecruitmentsolutions.co.uk

 

 

 

 

 

 

 

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